Hart – Country Manager (Somalia)

Management

Mogadishu

11/13/2024

Full Time

Urgent

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Job Description

CTG overview	CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006. CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions. Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services. Visit www.ctg.org to find out more
Overview of position	Hart is a sister company to CTG, and is part of the RW Chelsea Group. Hart is one of the lead risk management companies, and has a fantastic opportunity for an experienced Country Manager in Somalia. The Country Manager will be responsible for the overall management of all Mobile and Static contracts, key site supervisors, staffing, hours worked, client interface, identifying future business opportunities, and addressing internal issues before they can impact the client while keeping the CEO fully informed.
Role objectives	Operations Manage all elements of static guarding operations running in Somalia operationally, administratively and logistically. Ensure that the Hart Static Guard workforce is effective and run efficiently. Ensuring the smooth and effective operational running of CPO’s. Oversee the management of workplace Health & Safety, ensuring that Risk and COSHH assessments are carried out and updated according to legislation, as well as having a proactive approach to the health and safety of clients and employees with regard to training and awareness. With support from COMT, develop reporting document library and Integrated Management System in Somalia. Maintain responsibility for the delivery of all monthly training requirements and the subsequent upkeep of training records for the teams. Liaise with Regional Training Manager for guidance on policy and delivery requirements. Induction training for all new CPO’s and Static Guards as per Country directive. Collate daily/weekly/monthly reports/returns. Stand in as Ad hoc CPO. Finance Manage all financial transactions in accordance with Hart’s Financial Instructions – particular attention is to be paid to the handling of and accounting for cash. Ensure that cost-effectiveness is a key driver within all business activities. Oversee the financial aspects of projects within your area. Human Resources Ensure all staff are trained including on-boarding and project overview induction. Oversee the contractual training requirement meets the specified standard. Provide mobilisation briefings for Clients and new joiners. Work in close liaison with the Head of HR o ensure administration compliance with international and local labour laws. Provide recommendations to the Head of HR on the development and amendment of job descriptions. Lead by example to create a workplace that is free of harassment and violations against any Human Rights. Report any issues within the required times frames, including actions, outcomes and key learnings.
Project reporting	Maintain operational oversight and control of all checks and planning requirements pertaining to quality and auditing. Ensure all financial reports, records of income and expenditure are produced in a timely fashion. Ensure all projects meet 100% billing.
Key competencies	Close Protection Qualification/Hostile Environment Training Essential. Formal education in Project Management or equivalent. Recognised Health and Safety Qualifications. Decisive with problem-solving and analytical skills. Computer literate with knowledge of MS Office applications. Effective time-management skills. Well balanced interpersonal and client focused skills. Understanding the commercial environment and the opportunities for new business. Ability to multi-task and prioritise in quick pace environment. Capable of managing budget information and invoicing.
Team management	Manage the project manning levels to meet contract deliverables. Report daily on manning. Manage performance which is not limited to: informal and formal feedback sessions, succession planning, performance reviews, and discipline meetings. Complete the rotation performance reviews on the project management staff. Direct and manage programme of work for Hart staff within your domain, ensuring that the leave programme is properly managed. Liaise with the Cyprus Travel Coordinator for travel itineraries.
Further information	Essential: 3-5 years’ experience gained in a senior country management role within an austere environment such as Iraq/Afghanistan/Somalia. At least 10 years Military experience, experienced Operations Officer. Fluent English. Excellent management skills.
Disclaimer: · At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training. · CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.