Job Description
CTG overview | CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006. CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions. Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services. Visit www.ctg.org to find out more |
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Overview of position | Hart’s mission is to protect our clients’ personnel, assets and reputation – enabling them to focus on core business in a secure environment across land, sea and air. Hart is seeking a Project Manager (PM) with operational manager experience for a critical security role located in hostile environments. The PM role will have overall responsibility for security operations on the designated site. |
Role objectives | Manage all elements of current business operations, ensure that the operations centre is effective and run efficiently. Contribute to the process of reviewing and amending Hart’s SOPs in conjunction with the CM. Provide management oversight of HSE, PSC1/ISO18788 and Quality Assurance Plans – conduct checks and inspections on a frequent but irregular basis. Take the lead in managing incidents that occur within your area of responsibility. Ensure that operator skills and knowledge are maintained at a suitable level at all times through training and rotation. Manage the workforce (operational) levels on site in accordance with the contract terms. To work ethically, promoting fairness and equality when recruiting for positions, maintaining the company standard of best practices. |
Project reporting | Work in close liaison with client’s; ensuring the agreed service level of their contract is maintained and continually improved, ensure all projects meet 100% billing. Provide recommendation and monitor all existing contract terms including but not limited to hours, equipment and uniforms. Uphold the Client relationship with Hart Senior Management to ensure the communication loop is open and feedback is provided in a timely efficient manner. Promote workplace Health & Safety, ensuring that Risk and COSHH assessments are carried out and updated according to legislation, as well as having a proactive approach to the health and safety of clients and employees regarding training and awareness. Manage the control of stock and purchasing procedures within the regional office and client sites. Complete high level daily and weekly reports. Conduct onsite training for all members of the guard force, this will include but not be limited to: Weapon training, first aid training, guard training as per Learning Objectives, fire awareness training and client protocol training. Manage the performance of the guard force and follow up on any disciplinary matters in accordance with company standard. External communications priorities include, the government and client relationships, marketing, and reputational issues. Internal communications must include; Briefings, Directives, Feedback and Grievance Procedures. |
Key competencies | Maintain standards in all posts including but not limited to access control and patrolling, communication procedures, firearm handling, compliance, and SOPs. Oversee the management of workplace Health & Safety, ensuring that Risk and COSHH assessments are carried out and updated according to legislation, as well as having a proactive approach to the health and safety of clients and employees regarding training, awareness and ensure compliance. Act as the project Expert on adherence to the standards and principles as defined in the International Code of Conduct, PSCI standards. Ensure teams compliance with the Rules for Use of Force and the laws of armed conflict, Anti- corruption, and Bribery laws. Ensure the smooth and effective operational running of the security guard force in accordance with the site security plan. Maintain responsibility for the delivery of all monthly training requirements and the subsequent upkeep of training records for all the security guards. Ensure communication and understanding of required policies and delivery requirements are met. Maintain operational oversight and control of all checks and planning requirements pertaining to quality and auditing. In conjunction with Logistics ensure all equipment, weapons are clean, serviceable, maintained, and complete. |
Team management | Act as the Company Liaison between the guard workforce, the CMT and client. To be the first point of contact for any issues in relation to the Static workforce. Keep client and CMT briefed on all security matters. Provide clear concise report |
Further information | Formal security/business/international relations qualification Recognised workplace health and safety qualification i.e.: IOSH or equivalent desirable Close Protection Qualification/Hostile Environment Training Essential Well-developed English oral and written skills. Ability to think under pressure and guide a team Computer literate with knowledge of MS Office applications Effective time-management skills Well balanced interpersonal and client focused skills. |
Disclaimer: · At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training. · CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times. |
HOW TO APPLY
Apply this job via this link https://app.tayohr.io/jobs/detail/vac-17656-hart-project-manager-operations-manager-rotator-16375
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